State Farm® Insurance Agent Abby Pubusky
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Oindriza Reza
September 25, 2026
5
out of
5
rating by Oindriza Reza
"Car Insurance"
We responded:
"Oindriza, thank you for the 5 stars! I'm glad to know you're happy with your car insurance experience. We're always here to help if you need anything else!"
Maurice Workman
September 22, 2026
5
out of
5
rating by Maurice Workman
"Customer service was top tier from beginning to end. Shannon was very prompt and informative."
We responded:
"Maurice, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service top tier and that Shannon was prompt and informative. We strive to provide the best experience possible. Let us know if we can help with anything else!"
Cheryl Beeson
September 21, 2026
5
out of
5
rating by Cheryl Beeson
"Kell was Extremely helpful and patient."
We responded:
"Thank you, Cheryl! I'm happy to hear that Kell was able to assist you with patience and helpfulness. We always strive to provide the best service possible. Feel free to reach out if you need anything else!"
Nicole McClurg
September 8, 2026
5
out of
5
rating by Nicole McClurg
"Shannon is amazing! She is so quick to respond and answer questions, very knowledgeable and made switching our home & auto after 15 years with our previous company seamless. She also saved us a ton of $! Highly recommend."
We responded:
"Nicole, thank you for taking the time to leave us a review! I'm really happy to hear that Shannon made your transition to our office smooth and efficient. It's great to know she was able to assist you with your home and auto insurance while helping you save money. We're grateful for your recommendation. Feel free to reach out if you need anything else!"
Kevin Conner
August 14, 2026
5
out of
5
rating by Kevin Conner
"Shannon Rezek was incredible in helping me solve my Homeowners insurance policy. 5 start customer service. Thank you"
We responded:
"Kevin, thank you for taking the time to leave us a review! I'm happy to hear that Shannon provided such great service with your Homeowners insurance policy. We appreciate your feedback and support. Don't hesitate to reach out if you need anything!"
Valeah Lewis
August 13, 2026
5
out of
5
rating by Valeah Lewis
"Saved me so much stress and time with my policy. Fantastic job"
We responded:
"Valeah, thank you for taking the time to leave us a review! I'm happy to hear that we could help make your policy experience less stressful and more efficient. We're here if you need anything else!"
S Free
August 3, 2026
5
out of
5
rating by S Free
"My agent Shannon was awesome every step of the way , she helped me sign in and everything. Customer service was great ."
We responded:
"Thank you, S Free! I'm happy to hear that Shannon provided such great support and made the process smooth for you. We appreciate your feedback and are glad you had a positive experience with our office. Feel free to reach out if you need anything else!"
Mimi Mi
August 1, 2026
5
out of
5
rating by Mimi Mi
"Kelly Eichholz the office manager at State Farm Insurance is wonderful! Kelly helped us navigate through a stressful time so smoothly, and she helps answer any and all insurance questions.
She always gets back to you promptly, and is a great help! Kelly is an asset to her State Farm office.
-Michelle V."
gloria brady
June 9, 2026
5
out of
5
rating by gloria brady
"Kelly is a huge asset to the State Farm family, she is not only smart but makes a person feel assured that having her as a go to person will be the best possible person.
I will refer her to anyone needing an honest account manager.
ACCOLADES TO STATE FARM!!!!"
We responded:
"Thank you for your review, Gloria! I'm so happy to hear that Kelly has made such a positive impact on your experience with us. We truly value her dedication and are glad to have her on our team. Your recommendation means a lot to us. We're always here if you need anything else!"
Fay Potter
June 9, 2026
5
out of
5
rating by Fay Potter
"Very pleased with all the assistance I received at State Farm today. Kelly was very professional and patient. She did so much extra in setting up appointments with DMV! Thank you, Kelly!!"
We responded:
"Thank you, Fay, for taking the time to leave us a review! I'm happy to hear that Kelly provided you with professional and patient assistance, especially with setting up those DMV appointments. We appreciate your kind words and are glad you had a positive experience. Feel free to reach out if you need anything else!"
Sarah McDaniel
June 3, 2026
5
out of
5
rating by Sarah McDaniel
"I had an excellent experience with State Farm. While I worked mainly with Shannon R., everyone I spoke with was incredibly kind, professional, and helpful. Shannon R. went above and beyond from the very beginning. She reached out to me after seeing my quote and took the time to walk me through everything, making the process simple and stress-free. She was friendly, knowledgeable, and genuinely cared about helping me find the best option for my needs. Thanks to Shannon's assistance, the entire experience was smooth and easy. I truly appreciate the outstanding customer service and would highly recommend State Farm and Shannon R. to anyone looking for insurance!!"
We responded:
"Thank you, Sarah, for sharing your experience! I'm so happy to hear that Shannon and the rest of our team made your insurance journey smooth and stress-free. We always aim to provide helpful and friendly service, and it's great to know Shannon went above and beyond for you. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Megan McKenzie
May 12, 2026
5
out of
5
rating by Megan McKenzie
"Kelly was great to work with to set up my auto and home owners insurance"
Bruce Levin
April 30, 2026
5
out of
5
rating by Bruce Levin
"Our agent Kelly Eichholz was excellent through the entire process"
We responded:
"Thank you for your review, Bruce! I'm happy to hear that Kelly provided excellent service throughout your experience. Our team is dedicated to ensuring a smooth process for our customers. If you have any more questions or need assistance, feel free to reach out anytime!"
Daniel Tranchina
April 21, 2026
5
out of
5
rating by Daniel Tranchina
"I had a great experience working with Shannon. She not only saved me money on my auto insurance—which includes a mix of late-model vehicles and a couple vintage cars with agreed value—but also helped lower my homeowners policy, which was a nice bonus.
We connected in the morning, exchanged a few emails, and by the end of the day I had switched from Allstate to State Farm with some solid savings.
It’s really nice getting back to working with a smaller, more personal agency where you actually feel taken care of and can count on real follow-through. Definitely looking forward to continuing to work with Shannon going forward."
We responded:
"Thank you, Daniel, for sharing your experience! I'm happy to hear that Shannon was able to assist you with both your auto and homeowners insurance, providing you with savings and a smooth transition. It's wonderful to know that you appreciate the personal touch we strive to offer. We look forward to continuing to support you with your insurance needs. Let us know if there's anything else we can do for you!"
Daniel Giberson
April 1, 2026
5
out of
5
rating by Daniel Giberson
"Super easy to deal with and they gave me the best rate after quoting 6 different companies. The app is very easy to use as well"
We responded:
"Thank you, Daniel! I'm happy to hear that you found our service easy to work with and that we could offer you a competitive rate. It's great to know you're enjoying the app too. If you ever need anything else, feel free to reach out!"
Sue Sims
March 24, 2026
5
out of
5
rating by Sue Sims
"Shannon was so kind and helpful throughout the process of switching my insurance, and she helped me save money!"
We responded:
"Thank you for your review, Sue! I'm happy to know that the process of switching your insurance went smoothly and that you were able to save money. Our team is committed to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Jacqui Biddle
March 21, 2026
5
out of
5
rating by Jacqui Biddle
"Made getting less expensive insurance extremely fast and easy"
We responded:
"Thank you, Jacqui! I'm happy to hear that you found the process of getting more affordable insurance both quick and simple. Our office is dedicated to making things as seamless as possible for you. Let us know if there's anything else we can assist you with!"
Jessika mackenzie
March 18, 2026
5
out of
5
rating by Jessika mackenzie
"I had such a great experience working with Shannon! She was incredibly efficient, quick to respond, and made the entire process so easy for me. She helped make sure all of my vehicles are properly insured and took a lot of stress off my shoulders.
Shannon truly goes above and beyond she’s knowledgeable, professional, and genuinely cares about helping her clients. Highly recommend her to anyone looking for excellent service!"
We responded:
"Thank you, Jessika, for sharing your wonderful experience! I'm delighted to know that you received efficient and caring service, ensuring everything was handled smoothly. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
Maddie Sitley
March 16, 2026
5
out of
5
rating by Maddie Sitley
"Kelly was amazing! I made several mistakes on what needed to be displayed on my renters policy and she was so helpful getting everything fixed! Smooth sailing with Kelly!"
We responded:
"Hey Maddie! Thank you for sharing your experience with Kelly. She’ll be happy to know her help getting your renters policy corrected made a difference. It’s great that she guided you through everything so efficiently. We really appreciate you taking the time to leave this review!"
Shaun Powell
March 13, 2026
5
out of
5
rating by Shaun Powell
"I was searching for new car insurance because I was spending to much and Shannon Rezek sent me a quote in my email. I reached out to her and she got me the best car insurance and life insurance all in one bundle. She also saved me over $230 a month on insurance. Excellent women great customer service and most reliable agent I had the pleasure of meeting with. If you need insurance she is the one to reach out to. Highly recommended."
We responded:
"Thank you, Shaun! I'm glad we could assist you with your insurance needs and help you save money. It's great to know you found our service reliable and helpful. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Jamal Maddox
March 12, 2026
5
out of
5
rating by Jamal Maddox
"Shannon Rezek! Thank You much. Very informative and no sales pressure. Just helped me see the logic in what I was paying for. So i Made the Switch. Thank You Shannon"
We responded:
"Thank you, Jamal! I'm glad you found the information helpful and felt confident in making the switch. If you have any questions or need further assistance, feel free to reach out anytime!"
Luka Eaton
March 7, 2026
5
out of
5
rating by Luka Eaton
"Joanna was a great help. She was thorough in plan recommendations that would best accommodate my scenario, and was very punctual with communication on top of that!"
We responded:
"Thank you for your review, Luka! I'm glad to know that you received thorough recommendations and punctual communication. Our team is committed to providing personalized service, and it's wonderful to see that we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"
Taylor Dougherty
March 4, 2026
5
out of
5
rating by Taylor Dougherty
"Great experience. Easy to do. Joanna was so helpful and responsive to get everything squared away."
We responded:
"Thank you, Taylor! I'm happy to hear that you had a great experience with us. If you need anything else, feel free to reach out!"
Rachel Gray
March 4, 2026
5
out of
5
rating by Rachel Gray
"Joanna helped me get car insurance! Super easy process and great communication. I recommend her for anyone looking for a smooth and stress free start to finish. Thanks so much!"
We responded:
"Thank you, Rachel! I'm glad the insurance process was smooth and stress-free for you. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
Jackie Wilhelm
March 3, 2026
5
out of
5
rating by Jackie Wilhelm
"Hi there everyone
I switched my State Farm agent to Kelly. So glad I did. She was able to help me reduce my monthly car insurance and install the beacon in my car which was difficult. I will definitely recommend her to others"
We responded:
"Hey, Jackie! Thank you for making the switch and for sharing your experience with Kelly. I’m so glad she was able to help lower your monthly car insurance and assist with getting the beacon installed, especially since it gave you some trouble. We truly appreciate your recommendation and are happy to have you with our office."