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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Wright

September 26, 2023

5  out of  5 rating by Bob Wright
"I contacted Kelly Eichholz to get information/pricing on my Auto, Umbrella and Condominium policies. Kelly is very personable and was extremely helpful in giving me the information I was looking for. She is very knowledgeable and walked me through my options. With the information Kelly provided me I now have State Farm Insurance. Kelly is a real asset to the State Farm Team!"
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Barbara Thomas

September 4, 2023

5  out of  5 rating by Barbara Thomas
"Our agent was very helpful, Kelly is an asset to State Farm"
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Maddy Frank

August 8, 2023

5  out of  5 rating by Maddy Frank
"Abby and her team have been a pleasure to work with. Everyone is very friendly and helpful when it comes to assisting me in my insurance needs!"
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Ilana Yaker

August 7, 2023

5  out of  5 rating by Ilana Yaker
"I had an incredible experience in Abby’s office at State Farm. Everyone was so attentive and helpful on all insurance based questions and issues I was experiencing. Absolutely recommend to anyone looking for home renters insurance help now and in the future."
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Shameena Fazal

August 7, 2023

5  out of  5 rating by Shameena Fazal
"Both polite and educated, Abby and her team have been great. They are there at all times to respond to my inquiries and walk me over my coverage. I highly recommend!"
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Laura Cluff

August 2, 2023

5  out of  5 rating by Laura Cluff
"Abby's office has been so responsive and helpful with all of my insurance needs!! 🤩"
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Fran Brown

July 30, 2023

5  out of  5 rating by Fran Brown
"Kelly Eichholz is my State Farm Agent. She has always been very knowledgeable about insurance needs for my entire family. Kelly ALWAYS keeps her clients first!! She’s a first class Agent!!!"
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Lori Lovelace

July 18, 2023

5  out of  5 rating by Lori Lovelace
"Wonderful,cheerful HELPFUL people."
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Shannon Nagle

July 6, 2023

5  out of  5 rating by Shannon Nagle
"Abby handles my renters insurance. It has always been so easy and smooth getting in contact with the office for any help I have needed!"
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Joanna Vanderlaan

June 8, 2023

5  out of  5 rating by Joanna Vanderlaan
"This office is lovely! The ladies are so nice especially Julie! She has helped me with all of my policies and is so pleasant to work with"
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Eileen DeGregoriis

January 24, 2023

5  out of  5 rating by Eileen DeGregoriis
"Kelly is the Best!! If you are looking for a highly knowledged insurance agent with a personal touch go to Abby Pubusky State Farm Insurance Office and ask for Kelly."
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kingjnx

October 24, 2022

5  out of  5 rating by kingjnx
"Abby has been so friendly and helpful whenever I need her. If you're in Wilmington and looking for auto, home, life insurance I recommend calling or visiting this office!"
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Giga Byte

October 12, 2022

1  out of  5 rating by Giga Byte
"I did not purchase the car I got the insurance for on September 24th. I called to cancel my insurance over 5 times since then. They told me I needed to wait to cancel my account until the 8th of October, because I wasn’t a validated customer. While I received mail and emails from them. It is the 12th, STILL no confirmation of my account being closed OR a refund. My bill is in TWO days and they have done NOTHING for a car I haven’t been driving. I’ll pay the extra couple of dollars and go to Geico next time."
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Renee Cassidy

February 28, 2022

5  out of  5 rating by Renee Cassidy
"I’m so happy I switched to Abby’s State Farm office. I worked with Kelly to review my coverage and provide me with quotes. Kelly offered greater coverage for less premium and took her time to explain my coverage and discounts."
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Brendan Virsack

February 15, 2022

5  out of  5 rating by Brendan Virsack
"I recently switched multiple insurance policies over to Abby. I was pleasantly surprised how easy and seamless she made this process. She took the time to fully answer all of my questions and explain multiple options. My only regret is not switching over all my policies sooner!"
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Michael Banks

January 29, 2022

5  out of  5 rating by Michael Banks
"I am so glad I called Abby’s office to receive quotes on our insurance. I spoke with Kelly & she really took her time explaining my quotes to me and detailing coverage options. I feel at ease making the switch to State Farm."
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Sherae Hayden

October 14, 2021

2  out of  5 rating by Sherae Hayden
"Like a good neighbor, state farm is there...Yeah, that's what they say, but that's not how I feel having State Farm as my insurer anymore! There's no way that I'd have ever thought that I would have to pay a penny after another vehicle was undoubtedly responsible for an accident that I was involved in! Instead of waiving the deductible, and collecting it from the responsible party as confirmed by their insurer, they want me to pay and have to wait to get reimbursed later. I'm so disappointed with State farm now. I'm thinking that it might be time for me to go elsewhere."
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Jeff Vanderlaan

August 4, 2021

5  out of  5 rating by Jeff Vanderlaan
"Fantastic folks here. Always ready to assist."
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Susan BRISTOW

June 8, 2021

5  out of  5 rating by Susan BRISTOW
"I called to get a quote for car/home insurance and Molly was very friendly, informative and helpful. The cost and coverage is perfect so I made the switch immediately. I will recommend Abby and Molly to everyone! Thanks!"
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Jennifer Ondik

June 7, 2021

5  out of  5 rating by Jennifer Ondik
"I’ve been with this agency for 20+ years. They handle our home and auto. I recently added Renters Insurance for my college-aged daughter. Abby was very responsive and informative, getting me the best deal, and coordinating everything with the rental agent. Even suggested adding insurance for her laptop which is a great idea for high school and college students."
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Pam Nagle

April 29, 2021

5  out of  5 rating by Pam Nagle
"We highly recommend taking all your insurance needs to this agency. All staff members are friendly and knowledgeable."
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Dave Hitzel

March 4, 2021

5  out of  5 rating by Dave Hitzel
"We are working on moving to Delaware and contacted Abby to assist with setting up our homeowner's policy. Extremely responsive and helped to quickly answer questions, providing input and details needed to guide us to choosing the best coverage for our home. Highly recommended for anyone who appreciates quick, thorough, and professional service!"
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Mike Nagle

December 12, 2020

5  out of  5 rating by Mike Nagle
"Easily the best agent we've ever had. Very knowledgeable and super responsive. WE highly reocmmend!"
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Fred Craig

November 6, 2020

5  out of  5 rating by Fred Craig
"Wish you had your Florida license so we could still have you as our agent 😀"
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Art Hall

November 16, 2019

4  out of  5 rating by Art Hall
"Good rate"